Manners are important in society. They help us to be civil to one another. Because a person who minds their manners knows how to act in every circumstance he tends to feel comfortable in unfamiliar surroundings.
Nowhere are manners more important that at the table. Table manners prevent diners from being sloppy, offensive and boorish. They help to communicate respect to hosts and guests alike. Table manners are not hard and fast rules, rather they are helpful guidelines in our social relationships.
Table Manners
Getting Seated
Men should pull out a chair for a woman. However, the server most likely will pull the chair out for the woman.
If you are with a group, follow the host/hostess lead. Sit when they sit.
Napkin Use
Meal begins when the host unfolds their napkin
Place napkin on your lap. Fold dinner napkin in half.
If you need to leave the table, place napkin on the chair indicating that you are returning.
The host will signal the end of the meal by placing their napkin on the table. Follow by placing yours neatly to the left of the plate.
Do not refold the napkin or wad it up.
Ordering from the menu
Ask the server about items you are uncertain about.
Women are usually asked for their orders first.
Do not order the most expensive item or two courses unless suggested by the host/hostess
Minding your posture
Sit up at the table. Do not support yourself with your forearms or elbows.
Do not fidget at the table.
Some Important Tips..
Chew with your mouth closed.
Do not talk with food in your mouth.
Do not talk at an excessively loud volume.
Refrain from coughing, sneezing or blowing nose at the table.
Never tilt back your chair while at the table. Sit in a relaxed and comfortable position, but do not "slouch."
Do not "play with" your food, or with your table utensils.
Do not make loud or unusual noises while eating.
Always ask the host or hostess to be excused before leaving the table.
Do not stare at anyone while he or she is eating. It is considered rude.
Never talk on your phone or text a friend at the table. If an urgent matter arises, ask host or hostess to be excused, and step away from the table.
Do not slurp your food or eat loudly.
Burping or sneezing at the table should be avoided. If you must do so, you may request that your action be excused.
Excessive flatulence is generally frowned upon
Do not eat food with your fingers unless you are eating foods customarily eaten with fingers, such as bread, French fries, chicken wings, pizza, etc.
Put the napkin on your lap so that food doesn't get onto your clothes.
Wash hands thoroughly before sitting at the table as some Indian foods are primarily eaten by hand. Also, wash hands after eating the food. Usually, a finger bowl (with warm water and lemon) is served per person for fingers.
It is not necessary to taste each and every dish prepared; but you must finish everything on the plate as it is considered a respect for served food. For that reason, take only as much food on the plate you can finish.
Telephone Etiquettes
You can't judge a book by its cover but how many of us make judgments about people just based on their telephone speaking voice? People form opinions and make judgments about us in the first 60 seconds they see us. People also make judgments about us based on the way we sound on the telephone.
Because people cannot "see" us over the telephone they will form these opinions based not only what we say, but also on "how" we say it. In fact the message we communicate over the telephone is based on two qualities; (1) "What" we say (Verbal) and (2) "How" we say it.
Several studies have indicated that as much as 87% of the opinions people form about us,
When speaking to us on the telephone, are based on the tone of our voice. Only 13% is based on the actual words we use. We all do this. People can "hear" our personality and mannerisms through the tone of our voice.
We live in a world of answering machines and "voice mail". This is especially true in the business world. How many of us find ourselves playing "telephone Tag" with each other. By the time you actually speak with the person you were trying to contact you've left 2 or 3 messages. In those short message exchanges, the party on the other line has already formed an opinion about you based solely on your speaking voice. In order that people form
a good image about you here are some tips which will can help your spoken image
Many things have changed over the years, especially in the evolving world of business. One thing has not changed though, and that is the need for proper telephone etiquette in the work place. Proper telephone technique involves some basic common sense in which everyone who works for an organization should use.
Make use of phrases such as "May I help You", "You are welcome", and "Thank You", etc.
Always speak clearly so that the other person can understand what you are saying.
When picking up the phone, it is good practice to identify your Company and yourself to the caller.
Be an "Active" listener :
Take notes as you speak. Let the people know you are taking notes and this will signal them
not to speak too fast. Ask for the correct spelling of their name. Don't assume their name is spelled the same as others. It may have a unique spelling
Focus yourself clearly on the purpose of the call and the person you are speaking with; don't try to do things like opening a mail or talking with someone in the room in the course of your telephone conversation
Don't eat or drink while you are on the phone. You may not be aware of how well the person at the other end of the line can hear you chewing or swallowing; the impression you leave will not be a good one. Be prepared before you dial - know the reason for your call and be ready to discuss
When transferring calls, make sure that you are well known with the procedure for call transfers. It is good practice to use the name of the person you are transferring the call to.
When placing a call on hold, inform the caller of the same.
Don't interrupt the caller when speaking
Put the receiver down gently. Never slam the phone.
Rules to follow inside an office premises:-
Put it on VibrationIf you have your cell phone turned on in meetings, workshops, workstations etc. set it to vibratory mode. If you have to attend to a call, excuse yourself and answer your phone in a private corner.
Don't ShoutIf the background noise is disturbing, go to a quieter place. If the problem is a bad connection, talking louder will not help so just end the call and try again from a place where the reception is better.
Ring tonesSet the ring tone at a low level with a tune that is soft, gentle and not annoying. The more crowded the situation, the quieter and softer the volume of voice and ring.
Keep business privateMany personal and business conversations contain information that should remain confidential or private. Before using a mobile phone in a public location to discuss private business or issues, make sure that there will be enough distance to keep the content private. Some stories, some issues and some conflicts should be saved for times and locations that will allow for confidentiality.
Keep a civil and pleasant toneOthers might overhear a conversation, so be careful to maintain a public voice that will not disturb others. Reserve conversations that involve tough talk or emotional tones for more private settings. Do not fire employees, chastise employees, argue with a boss or fight with a spouse on the mobile phones in public settings.
Nowhere are manners more important that at the table. Table manners prevent diners from being sloppy, offensive and boorish. They help to communicate respect to hosts and guests alike. Table manners are not hard and fast rules, rather they are helpful guidelines in our social relationships.
Table Manners
Getting Seated
Men should pull out a chair for a woman. However, the server most likely will pull the chair out for the woman.
If you are with a group, follow the host/hostess lead. Sit when they sit.
Napkin Use
Meal begins when the host unfolds their napkin
Place napkin on your lap. Fold dinner napkin in half.
If you need to leave the table, place napkin on the chair indicating that you are returning.
The host will signal the end of the meal by placing their napkin on the table. Follow by placing yours neatly to the left of the plate.
Do not refold the napkin or wad it up.
Ordering from the menu
Ask the server about items you are uncertain about.
Women are usually asked for their orders first.
Do not order the most expensive item or two courses unless suggested by the host/hostess
Minding your posture
Sit up at the table. Do not support yourself with your forearms or elbows.
Do not fidget at the table.
Some Important Tips..
Chew with your mouth closed.
Do not talk with food in your mouth.
Do not talk at an excessively loud volume.
Refrain from coughing, sneezing or blowing nose at the table.
Never tilt back your chair while at the table. Sit in a relaxed and comfortable position, but do not "slouch."
Do not "play with" your food, or with your table utensils.
Do not make loud or unusual noises while eating.
Always ask the host or hostess to be excused before leaving the table.
Do not stare at anyone while he or she is eating. It is considered rude.
Never talk on your phone or text a friend at the table. If an urgent matter arises, ask host or hostess to be excused, and step away from the table.
Do not slurp your food or eat loudly.
Burping or sneezing at the table should be avoided. If you must do so, you may request that your action be excused.
Excessive flatulence is generally frowned upon
Do not eat food with your fingers unless you are eating foods customarily eaten with fingers, such as bread, French fries, chicken wings, pizza, etc.
Put the napkin on your lap so that food doesn't get onto your clothes.
Wash hands thoroughly before sitting at the table as some Indian foods are primarily eaten by hand. Also, wash hands after eating the food. Usually, a finger bowl (with warm water and lemon) is served per person for fingers.
It is not necessary to taste each and every dish prepared; but you must finish everything on the plate as it is considered a respect for served food. For that reason, take only as much food on the plate you can finish.
Telephone Etiquettes
You can't judge a book by its cover but how many of us make judgments about people just based on their telephone speaking voice? People form opinions and make judgments about us in the first 60 seconds they see us. People also make judgments about us based on the way we sound on the telephone.
Because people cannot "see" us over the telephone they will form these opinions based not only what we say, but also on "how" we say it. In fact the message we communicate over the telephone is based on two qualities; (1) "What" we say (Verbal) and (2) "How" we say it.
Several studies have indicated that as much as 87% of the opinions people form about us,
When speaking to us on the telephone, are based on the tone of our voice. Only 13% is based on the actual words we use. We all do this. People can "hear" our personality and mannerisms through the tone of our voice.
We live in a world of answering machines and "voice mail". This is especially true in the business world. How many of us find ourselves playing "telephone Tag" with each other. By the time you actually speak with the person you were trying to contact you've left 2 or 3 messages. In those short message exchanges, the party on the other line has already formed an opinion about you based solely on your speaking voice. In order that people form
a good image about you here are some tips which will can help your spoken image
Many things have changed over the years, especially in the evolving world of business. One thing has not changed though, and that is the need for proper telephone etiquette in the work place. Proper telephone technique involves some basic common sense in which everyone who works for an organization should use.
Make use of phrases such as "May I help You", "You are welcome", and "Thank You", etc.
Always speak clearly so that the other person can understand what you are saying.
When picking up the phone, it is good practice to identify your Company and yourself to the caller.
Be an "Active" listener :
Take notes as you speak. Let the people know you are taking notes and this will signal them
not to speak too fast. Ask for the correct spelling of their name. Don't assume their name is spelled the same as others. It may have a unique spelling
Focus yourself clearly on the purpose of the call and the person you are speaking with; don't try to do things like opening a mail or talking with someone in the room in the course of your telephone conversation
Don't eat or drink while you are on the phone. You may not be aware of how well the person at the other end of the line can hear you chewing or swallowing; the impression you leave will not be a good one. Be prepared before you dial - know the reason for your call and be ready to discuss
When transferring calls, make sure that you are well known with the procedure for call transfers. It is good practice to use the name of the person you are transferring the call to.
When placing a call on hold, inform the caller of the same.
Don't interrupt the caller when speaking
Put the receiver down gently. Never slam the phone.
Rules to follow inside an office premises:-
Put it on VibrationIf you have your cell phone turned on in meetings, workshops, workstations etc. set it to vibratory mode. If you have to attend to a call, excuse yourself and answer your phone in a private corner.
Don't ShoutIf the background noise is disturbing, go to a quieter place. If the problem is a bad connection, talking louder will not help so just end the call and try again from a place where the reception is better.
Ring tonesSet the ring tone at a low level with a tune that is soft, gentle and not annoying. The more crowded the situation, the quieter and softer the volume of voice and ring.
Keep business privateMany personal and business conversations contain information that should remain confidential or private. Before using a mobile phone in a public location to discuss private business or issues, make sure that there will be enough distance to keep the content private. Some stories, some issues and some conflicts should be saved for times and locations that will allow for confidentiality.
Keep a civil and pleasant toneOthers might overhear a conversation, so be careful to maintain a public voice that will not disturb others. Reserve conversations that involve tough talk or emotional tones for more private settings. Do not fire employees, chastise employees, argue with a boss or fight with a spouse on the mobile phones in public settings.
No comments:
Post a Comment